BruinBill Payment and Fee Policies

Policies for BruinBill Payments

• Overpayments

• A payment made to the University that exceeds the amount due on BruinBill at the time of receipt is considered a BruinBill overpayment. Overpayments are not accepted by the University.
  
  Online
  You will not be allowed to enter a payment amount that exceeds the amount due when making a BruinBill payment online with U.S. Bank Account information, credit/debit card information, a 529 Savings Plan online payment, or International Payment through Western Union.
  
  Mail / In Person
  If you attempt to make an overpayment to BruinBill when paying by mailed check (personal check, cashier's check, money order, 529 Savings Plan), PSC will return the check to the sender.
  If you attempt to make an overpayment to PSC in person (personal check, cashier's check, money order, 529 Savings Plan check, or cash) the cashier will not accept the payment.

• Missing or Inaccurate Payment Information

• Any payment submitted outside of the online BruinBill portal on MyUCLA (personal check, cashier's check, money order, 529 Savings Plan check) must meet the following criteria to be processed by the cashier's office:

  -made payable to UC Regents

  -include the student’s full name

  -include the student's nine-digit university identification (UID) number

  -include the BruinBill account type (e.g. Regular Term Bill)

  -include the payment term (e.g. Fall Quarter 2022)

  -not exceed BruinBill fee amounts

  Mailed payments with missing or inaccurate information will be returned to the sender.
  In-person payments (personal check, cashier's check, money order, 529 Savings Plan check, or cash) with missing or inaccurate information will be rejected by the cashier.
  International Payments with missing or inaccurate information may be placed in a holding account until claimed by the student. 
  
  Inaccurate payment information may also create a returned payment from the sender's financial institution, which may result in penalties/holds, including, but not limited to, those listed below.
   

• Returned Payment Overview

• Regular Term Bill account payments may be returned/dishonored by the sender's financial institution for a variety of reasons, including, but not limited to:

  -insufficient funds

  -incorrect account numbers

  -cannot locate account

  -closed account

  SFS reserves the right enforce penalties on accounts with returned/dishonored payments. Accounts with three returned check payments (including online Bank Account payments) or one returned credit card payment are subject to be placed on a Cash Only basis, detailed below. Non-Student/Contract Accounts are also subject to these penalties, with the exception of account holds.
  
  The main account holder is responsible for resolving any resulting penalty fee(s) or account hold(s) to bring the account back into good standing.

• Returned Payment Holds & Fees

• The penalty fee(s) and hold(s) listed below are assessed by SFS for returned/dishonored payments only. The account may also be subject to related penalty actions, holds, and fees from other UCLA departments, or additional SFS penalties, if the account is in delinquency for a missed payment or other reason.
  
  Penalty Hold & Fees
  
  You can view active holds on your account by going to my.ucla.edu and selecting Academics and Holds.
  
  Credit card, Bank Account, or paper check (personal check, cashier's check, money order, 529 Savings Plan) BruinBill payments that are returned from the bank will result in a hold and penalty fee assessed on the account.
  
  The KC hold is an Academic Financial Level Two hold (AF2) that prevents enrollment, campus services, grades, and diploma. A nonnegotiable, nonrefundable $25.00 fee will be also be assessed on the account to cover the administrative cost of processing a returned check. The original amount owed on the Regular Term Bill BruinBill account and the returned payment fee must be paid before the hold can be removed.
  
  If the outstanding fees are paid by cash or credit card, the hold will be automatically removed from the account and you do not need to contact Student Accounts. For other payment types, the hold must be removed by a Student Accounts representative. The payment must clear a five business day holding period before it can be removed. To have the hold removed by the Student Accounts office, please contact Student Accounts after due fees have been paid and cleared the holding period.
  
  Additional account restrictions may apply if the returned payment type is credit card or if there are multiple returned payments. Please see Cash Only Status below for more information.
  
  Cash Only Status
  
  An account that has three or more returned checks (including Bank Payment) or one or more returned credit card transaction unpaid to the University will be placed on a Cash Only basis indefinitely. An email notification is sent to the main account holder informing them of the restriction to a Cash Only basis.
  
  The account holder will be unable to make future BruinBIll payments online and must make "cash" (i.e. cash, credit card, cashier's check, or money order) payments for all future transactions. While paper check payments can be mailed to the cashier's office (Payment Solutions & Compliance) by account holders on a Cash Only basis, credit will not be given to the account for two weeks, to allow time for the check to clear.

Policies for BruinBill Fees

• BruinBill Fees Overview

• Student Accounts oversees BruinBill (the campus billing platform). The UCLA Registrar's Office is responsible for assessing mandatory registration fees & campus charges for the academic year. Questions regarding class registration/enrollment, declaring non-attendance, withdrawing or dropping classes, drop deadlines, tuition fee amounts, contesting tuition fees, and ordering transcripts/diplomas, should be addressed to the Registrar's Office. If you have non-billing questions about other mandatory fees on Regular Term Bill (such as Housing and Transportation), please contact the respective department.
  
  Tuition & Mandatory Fee Disclosure: Some or all instruction for all or part of the Academic Year may be delivered remotely. Tuition and mandatory fees have been set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the Academic Year.
  
  Fee Assessment
  While Tuition and Mandatory Campus Fees and housing fees for regular term undergraduate students are assessed quarterly, other fees may be assessed on BruinBill by campus entities at any time throughout the academic year. The main account holder is responsible for reviewing their bill at least once per month, including six months after leaving the University to account for fees with delayed posting.
  
  Quarter Tuition & Housing Mandatory Campus Fee Assessment Schedule*

  Quarter	Assessment month	payment deadline
  Fall	Late August	September 20
  Winter	Late November	December 20
  Spring	Late February	March 20

  *Figures for tuition and fees represent currently approved amounts and may not be final. Actual tuition, fees, and deadlines are subject to change by the University of California as determined to be necessary or appropriate. Final approved tuition and fee levels may differ from the amounts presented. Students who are in a self-supporting or special program (e.g. FEMBA or EMBA) or a semester calendar may have different deadlines than the billing schedule outlined above and should refer to their department or program for assessment dates and deadlines.
  
  Deadlines
  Fees and their respective deadlines are listed on BruinBill under the Activity Details page. In general, charges posted on the BruinBill Regular Term Bill account must be paid in full by the 20th of the month following the posting date of the charge. For example, a fee posted any time in August 2022 would be due by September 20, 2022. If the 20th of the month falls on a weekend or holiday the due date is the last business day prior to the 20th. Payment must be made by 5:00 p.m. online or by 2:00 p.m. if made in-person at the cashier's office (Payment Solutions & Compliance). Submitted payments are applied to the previous account balance and mandatory fees first. Bi-weekly billing reminders are distributed as a courtesy to main account holders. Regardless of their delivery/receipt, it remains the main account holder's responsibility to monitor the account and pay due fees by the deadline.
  
  SFS reserves the right enforce penalties on accounts with past due balances. The main account holder is responsible for resolving any resulting penalty fee(s) or account hold(s) to bring the account back into good standing. Non-Student/Contract Accounts are also subject to these penalties, with the exception of account holds. Contract Account holders are not assessed late fees.

• Delinquent Account Holds & Fees

• The penalty fee(s) and hold(s) listed below are assessed by SFS for delinquent accounts only (accounts with a past due balance). The account may also be subject to related penalty actions, holds, and fees from other UCLA departments, or additional SFS penalties, if the account has a returned payment or other reason. The class drop date for unpaid Tuition and Mandatory Campus Fees for each term can be found on the UCLA Registrar Term Calendar.
  
  Delinquent Account Hold & Fee
  
  You can view active holds on your account by going to my.ucla.edu and selecting Academics and Holds.
  
  Fees and their respective deadlines are listed on BruinBill under the Activity Details page. Each month the balance must be paid by the due date. Accounts with a qualifying past due balance are subject to a hold and monthly penalty fee assessed on the account.
  
  The KR hold is an Academic Financial Level Two hold (AF2) that prevents enrollment, campus services, grades, and diploma. Additionally, a nonnegotiable, nonrefundable $20.00 delinquent fee will be assessed on the account for every month the qualifying balance remains unpaid. The delinquent fees will accumulate for six months until the entire due balance is paid or the account is moved to Write Offs / Collections (see below).
  
  If the entire balance of Regular Term Bill is in paid status, including all accumulated delinquent fees, the hold will be automatically removed.
  
  Collections Assignment
  
  Accounts that are in delinquency (unpaid past due balance for qualifying fees) for six months will be assigned to Write-Offs, which is managed by the Collections Office. Additional delinquent fees and holds may be assessed. A $12.00 collection cost charged to the account holder after the second and fourth month a past due balance is posted and remains unpaid. The main account holder will be held responsible for all collection costs associated with an unpaid charge.
  
  Please be advised, once an account is assigned to Write-Offs, the Student Accounts office is no longer managing the account and cannot make changes to it. Questions regarding the removal of holds, payment options, etc. must be addressed with the Collections Office.

Other

• Third Party Access for BruinBill

• Students billing account information is protected by the Family Education Rights and Privacy Act (FERPA). Details about a main account holder (student) BruinBill account cannot be disclosed to anyone other than the student or a designated third party. If a third party (including but not limited to a parent) would like access to view and receive information about the student BruinBill, they must be authorized by the student.
  
  Regardless of third party authorization, it remains the main account holder's responsibility to ensure their account is in good standing.
  
  Access
  When assigning a third party access, the student is able to select what the third party will have access to (Academic, Financial, Personal, etc.). It is up to the student to determine which functions they want to allow the third party access to. For instance, the student may assign the third party access to view and pay their BruinBill, but not to view their grades.
  
  If the third party was granted BruinBill access, they will be able to view and make online BruinBill payments, as well as receive some Student Accounts emails, including a bi-weekly billing reminder for accounts with a due balance.
  
  If the student would like to sign up for BruinPay Plan, it must be done on the main account portal regardless of third party authorization status.
  
  Instructions
  First, the third party must:

  Create a UCLA Logon ID. Select "I do not have a 9 digit UCLA ID number" when prompted.

  Provide the student with your username so they can assign access to you.

  Then, the student must:

  Login to MyUCLA and click on Settings (top ribbon of the page). Select Third Party Access.

  Select Add New Account, and enter the Third Party Logon ID and information.

  Check "Access and receive BruinBill information via phone, email and in-person. Pay and view BruinBill online" and whichever other access that will be granted.

  The third party will now be able to sign into MyUCLA to view the functions assigned to them. To view BruinBill, select the Finances and Jobs tab, then BruinBill. Bi-weekly billing reminders are also distributed to main account holders and authorized third parties for accounts with a due balance.