Regular Term Bill Account Policies
The information below is applicable to payments and fees on the Regular Term Bill account on BruinBill.
Policies for BruinBill Payments
SFS (including the cashier's office,Payment Solutions & Compliance) is not responsible for incomplete or inaccurate payments that may result in penalty charges and possible loss of classes for the student, outlined below under Policies for BruinBill Fees. It is the account holder’s responsibility to confirm thatRegular Term Bill fees are paid on BruinBill and the account is in good standing. Please be advised of the policies below that may result in delay or cancellation of your payment processing.
A payment made to the University that exceeds the amount due on BruinBill at the time of receipt is considered a BruinBill overpayment. Overpayments are not accepted by the University.
You will not be allowed to enter a payment amount that exceeds the amount due when making a BruinBill payment online with U.S. Bank Account information, credit/debit card information, a 529 Savings Plan online payment, or International Payment through Western Union.
Mail / In Person
If you attempt to make an overpayment to BruinBill when paying by mailed check (personal check, cashier's check, money order, 529 Savings Plan), PSC will return the check to the sender.
If you attempt to make an overpayment to PSC in person (personal check, cashier's check, money order, 529 Savings Plan check, or cash) the cashier will not accept the payment.
Any payment submitted outside of the online BruinBill portal on MyUCLA (personal check, cashier's check, money order, 529 Savings Plan check) must meet the following criteria to be processed by the cashier's office:
|-made payable to UC Regents|
|-include the student’s full name|
|-include the student's nine-digit university identification (UID) number|
|-include the BruinBill account type (e.g. Regular Term Bill)|
|-include the payment term (e.g. Fall Quarter 2023)|
|-not exceed BruinBill fee amounts|
In-person payments (personal check, cashier's check, money order, 529 Savings Plan check, or cash) with missing or inaccurate information will be rejected by the cashier.
International Payments with missing or inaccurate information may be placed in a holding account until claimed by the student.
Inaccurate payment information may also create a returned payment from the sender's financial institution, which may result in the actions listed below.
Regular Term Bill account payments may be returned/dishonored by the sender's financial institution for a variety of reasons, including, but not limited to:
|-incorrect account numbers|
|-cannot locate account|
In order to offset the administrative cost to the University for processing a returned check, SFS reserves the right to take the actions below on accounts with returned/dishonored payments. Accounts with three returned check payments (including online Bank Account payments) or one returned credit card payment are subject to be placed on a Cash Only basis, also detailed below. Non-Student/Contract Accounts are also subject to these actions, with the exception of the account hold.
The main account holder is responsible for resolving any resulting fee(s) or account hold(s) to bring the account back into good standing.
Returned Payment Hold & Fee
You can view active holds on your account by going tomy.ucla.eduand selectingAcademics andHolds.
Credit card, Bank Account, or paper check (personal check, cashier's check, money order, 529 Savings Plan) BruinBill payments that are returned from the bank will result in a hold and penalty fee assessed on the account.
TheKC holdis an Academic Financial Level Two hold (AF2) that prevents enrollment, campus services, grades, and diploma. A nonnegotiable, nonrefundable $25.00 fee will be also be assessed on the account to cover the administrative cost of processing a returned check. The original amount owed on theRegular Term Bill BruinBill account and the returned payment fee must be paid before the hold can be removed.
If the outstanding fees are paid by cash or credit card, the hold will be automatically removed from the account and you do not need to contact Student Accounts. For other payment types, the hold must be removed by a Student Accounts representative. The payment must clear a five business day holding period before it can be removed. To have the hold removed by the Student Accounts office, please contactStudent Accountsafter due fees have been paid and cleared the holding period.
Additional account restrictions may apply if the returned payment type is credit card or if there are multiple returned payments. Please seeCash Only Statusbelow for more information.
The account holder will be unable to make future BruinBIll payments online and must make "cash" (i.e. cash, credit card, cashier's check, or money order) payments for all future transactions. While paper check payments can be mailed to the cashier's office (Payment Solutions & Compliance) by account holders on aCash Onlybasis, credit will not be given to the account for two weeks, to allow time for the check to clear.
Policies for BruinBill Fees
Student Accounts oversees BruinBill (the campus billing platform). The UCLA Registrar's Office is responsible for assessing mandatory registration fees & campus charges for the academic year. Questions regarding class registration/enrollment, declaring non-attendance, withdrawing or dropping classes, drop deadlines, tuition fee amounts, contesting tuition fees, and ordering transcripts/diplomas, should be addressed to the Registrar's Office. If you have non-billing questions about other mandatory fees on Regular Term Bill (such as Housing and Transportation), please contact the respective department.
Some or all instruction for all or part of the Academic Year may be delivered remotely. Tuition and mandatory fees have been set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the Academic Year.
While Tuition and Mandatory Campus Fees and housing fees for regular term undergraduate students are assessed quarterly, other fees may be assessed on BruinBill by campus entities at any time throughout the academic year. More billing events for the academic year can be found on the Student Billing Calendar.
The main account holder is responsible for reviewing their bill at least once per month, including six months after leaving the University to account for fees with delayed posting.
Quarter Tuition & Housing Mandatory Campus Fee Assessment Schedule*
|Quarter||Assessment month||payment deadline|
|Fall||Late August||September 20|
|Winter||Late November||December 20|
|Spring||Late February||March 20|
*Figures for tuition and fees represent currently approved amounts and may not be final. Actual tuition, fees, and deadlines are subject to change by the University of California as determined to be necessary or appropriate. Final approved tuition and fee levels may differ from the amounts presented. Students who are in a self-supporting or special program (e.g. FEMBA or EMBA) or a semester calendar may have different deadlines than the billing schedule outlined above and should refer to their department or program for assessment dates and deadlines.
Fees and their respective deadlines are listed on BruinBill under the Activity Details page. In general, charges posted on the BruinBill Regular Term Bill account must be paid in full by the 20th of the month following the posting date of the charge. For example, a fee posted any time in August 2023 would be due by September 20, 2023. If the 20th of the month falls on a weekend or holiday the due date is the last business day prior to the 20th. Payment must be made by 5:00 p.m. online or by 2:00 p.m. if made in-person at the cashier's office (Payment Solutions & Compliance).
Submitted payments are applied to the previous account balance and mandatory fees first. More information can be found on the Application of Payments on BruinBill web page. Bi-weekly billing reminders are distributed as a courtesy to main account holders. Regardless of their delivery/receipt, it remains the main account holder's responsibility to monitor the account and pay due fees by the deadline.
In order to offset the administrative cost to the University for collection efforts, SFS reserves the right to charge fees to BruinBill accounts with past due balances. The main account holder is responsible for resolving all past due balances and/or financial hold(s) to bring the account back to good standing. Non-Student/Contract Accounts are also subject to these fees, with the exception of account holds. Contract Account holders are not assessed service fees.
The account hold and service fee listed below are assessed by SFS to qualifying accounts with a past due balance on Regular Term Bill. Accounts may also be subject to related penalty actions, holds, and fees from other UCLA departments, or additional SFS actions, if the account has a returned payment or other reason.
Delinquent Account Hold
You can view active holds on your account by going to my.ucla.edu and selecting Academics and Holds.
Fees and their respective deadlines are listed on BruinBill under the Activity Details page. Each month the balance must be paid by the due date. Students with accounts that have a qualifying past due balance are subject to the placement of a financial hold on the account, which is assessed on the last business day of each month that their qualifying charges become past due.
The KR hold is an Academic Financial Level Two hold (AF2) that prevents enrollment, campus services, grades, and the issuance of a diploma. The hold will be automatically removed when the University receives a payment for the entire past due balance, or if an alternative arrangement is made by the student and University.
Students may contest the placement of a hold on their account. However, the hold will remain active while their appeal is under review.
Service Fee for Nonpayment of Tuition & Mandatory Fees
In order to attend and receive credit for courses taken at the University and be considered registered for the term, students must have tuition and mandatory campus fees paid in full. Failure to pay tuition by the respective fee payment deadline, or enroll in BruinPay Plan, may result in the student's courses being dropped and/or the assessment of a Service Fee. The $50.00 Service Fee is assessed in order to offset the administrative cost to the University for collection efforts on the account.
The schedule below provides a general timeline of actions:
|Friday, Week 0||-Courses dropped for nonpayment of tuition|
|Friday, Week 2||-Courses dropped for nonpayment of tuition
-Service Fee assessed on Regular Term Bill
Accounts that are in delinquency (unpaid past due balance for qualifying fees) for 240 days will be assigned to Write-Offs, which is overseen by UCLA Debt Management Services. Additional holds may be assessed on the account.
Please be advised, once an account is assigned to Write-Offs, the Student Accounts Office no longer manages the account and cannot make arrangements with the student to settle the debt. Questions regarding the removal of holds, payment options, etc. must be addressed with Debt Management Services.
Debt Management Services refers balances to the Franchise Tax Board on an annual basis for the potential collection of delinquent balances.
Regardless of third party authorization, it remains the main account holder's responsibility to ensure their account is in good standing.
When assigning a third party access, the student is able to select what the third party will have access to (Academic, Financial, Personal, etc.). It is up to the student to determine which functions they want to allow the third party access to. For instance, the student may assign the third party access to view and pay their BruinBill, but not to view their grades.
If the third party was granted BruinBill access, they will be able to view and make online BruinBill payments, as well as receive some Student Accounts emails, including a bi-weekly billing reminder for accounts with a due balance.
If the student would like to sign up for BruinPay Plan, it must be done on the main account portal regardless of third party authorization status.
First, the third party must:
|Create a UCLA Logon ID. Select "I do not have a 9 digit UCLA ID number" when prompted.|
|Provide the student with your username so they can assign access to you.|
|Login to MyUCLA and click on Settings (top ribbon of the page). Select Third Party Access.|
|Select Add New Account, and enter the Third Party Logon ID and information.|
|Check "Access and receive BruinBill information via phone, email and in-person. Pay and view BruinBill online"
and whichever other access that will be granted.